Customer Attitude   Customer Focus: Best Practices   Customer-focused Culture    For some, customer is the king, for others, customer is the god. For me, customer is a beloved friend I strive to make happier. Vadim Kotelnikov I-Creator Smart & Fast Customer Success 360     We see our customers as invited guests to a party, and we are the hosts. It's our job every day to make every important aspect of the customer experience a little bit better. Jeff Bezos Amazon Don’t sell customers goods that they are attracted to; sell them goods that will benefit them  >>> Konosuke Matsushita Panasonic There is only one boss. The customer. And he can fire everybody in the company from the chairman on down, simply by spending his money somewhere else. Sam Walton Carefully watch how people live, get an intuitive sense as to what they might want and then go with it. Don’t do market research. Soichiro Honda Honda The best way to hold your customers is to constantly figure how to give more for less. Jack Welch GE Mobilize your people around a single goal: finding the next frontier of value that you can create for your customers. Michael Dell Dell Inc. I'm not a tech guy. I'm looking at the technology with the eyes of my customers, normal people's eyes. Jack Ma AliBaba A business absolutely devoted to service will have only one worry about profits. They will be embarrassingly large. Henry Ford Ford Motor Value innovation is an innopreneurial way to tell customers "We love you!" Vadim Kotelnikov I-Creator   Love Your Customers Customer-focused Culture Deep Customer Focus Empathise with Customers Customer-driven Innovation Customer Care  >>  Examples Customer Value Creation Customer Experience as a Love Story White Marketing Listen to Your Customers   Smart & Fast Customer Success 360