Yin-Yang of Effective
Listening |
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Yin:
Passive Listening: understanding, listening to emotions...
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Yang:
Active Listening: encouraging, asking questions...
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Yin-Yang of Influencing People
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Pearls of Wisdom |
East
I am not one who was born in the possession
of knowledge; I am one who is fond of antiquity, and earnest in seeking
it there.
–
Confucius
By touching you may kill, by keeping away
you may possess.
–
Rabindranath Tagore
Allow your softer, more intuitive, and less
dominating feminine qualities to rise to the fore, so that you're
surrendering rather than dominating, receiving rather than broadcasting,
loving rather than fighting.
–
Lao Tzu
West
Knowledge speaks, but wisdom listens.
– Jimi Hendrix
What you are shouts so loudly in my ears I
cannot hear what you say.
– Ralph Waldo Emerson
The most important thing in communication
is to hear what isn't being said.
–
Peter Drucker |

How To Make Great Presentations
Benefits of
Active Listening |
Would you like
to:
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12 Active Listening
Tips |
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Be aware of biases and
perceptions.
Control your biases and validate your assumptions.
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Encourage the speaker,
provide
feedback
and paraphrase to show you are listening...
More
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Humorous Business Plan:
Great Communicator
Brief History:
"The greatest compliment that was ever paid me was
when someone asked me what I thought, and
attended to my answer."
~
Henry David Thoreau...
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Understand and Fulfill
Needs of Others
Same Reality, Different Perceptions
One of the golden rules of the therapy
profession is that everyone needs at least one person with whom they can
openly and unashamedly discuss every little detail
– happenings, desires, fears
– of their
life, whether it is from the past, present, or future. There are other
psychological needs –
to be accepted unconditionally, appreciated, recognized, respected, desired,
valued, approved of, or complimented
– that
affect the way we communicate with each other. Listen carefully, ask
questions to show that you are genuinely interested and you'll be amazed at
the spin-offs from becoming a
good question asker and a good listener. People appreciate, respect and
value others who are great listeners.

Listening To Your Customers
Customers can provide a much-needed
perspective on products
and services you may be too invested in to evaluate objectively.
Since they're the ones who'll be
buying, it's always better to know sooner rather than later...
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Selling Is Problem Solving
Humorous Quotes
"A bore is a person who talks when you wish him to listen."
~
Ambrose Bierce...
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Humorous Business Plan:
Success in Love
Marketing strategy:
"A man is already halfway in love with any woman
who listens to him."
– Brendan Francis...
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Humorous Business Plan:
Successful Marriage
Milestones completed and future plans:
"As soon as you
find the one to marry, just shut up and
listen."
–
Unknown...
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14 Ways To Nourish Conflict
If you love
conflict in your life, don't
listen to anyone. Especially if someone is
already hot under the collar, any sign of not listening will turn up the
heat ...
More
NLP Solutions:
Engage All of Your Senses
Most people simply listen to the words that are
being said to them, but words contain only 10% of the message. The remaining
90% is hidden in the body language and the tone of voice. Understanding
body language can help you look beyond what people say to
what they really mean.
To remember better what's being communicated to
you, try to engage all your senses whilst listening as human
brain stores pictures, feelings, smells and tastes more effectively than
words. Understand you preferred mode of thinking, your
mental map: whether you are a visual
('see' the world), auditory ('hear' the world), or a kinesthetic ('feel' the
world). If you are a visual, when you're listening to someone, first of all
make what they're are telling you into a movie. As
brains
remember better things that are out of the ordinary, you can try distorting
pictures or making them funny. To enhance the effect, add sounds, link
feelings to your movies, put the taste and smells in. And exaggerate
everything.3
Barriers to Effective
Listening
Often we have too much difficulty listening to
other people because1:
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we "know" what we are going to hear;
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we are seeking confirmation, not information;
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what's being said is getting in the way of what
needs
be said.
10 Rules of Listening
By:
Linda Eve Diamond
Rule #1: Stop Talking!
You can't multi-task speaking and
listening. If you're talking, you're not listening. This rule
also applies to the talking inside your head. If you're thinking
intently about what you want to say, you're not listening to
what is being said...
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Active Listening
Active listening involves playing back your own
interpretation of what has been said in acknowledgement – 'As I see it, what
you mean is...'
..
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Empowering the People Around You
The three general rules for empowering
the people around you, which apply to everyone you meet, are
appreciation, approval, and attention. Voice your thanks and
gratitude to others on every occasion. Praise them for every
accomplishment. And pay close attention to them when they talk
and want to interact with you. These three behaviors alone will
make you a master of human interaction and will greatly empower
the people around
you ...
More
Selling By Coaching
Treat your prospective customer as a player who wants to
achieve extraordinary results. You are to help the player win. Listen to
words,
body language
and
emotions
to understand the player's both conscious and unconscious needs...
More
DOs and DON'Ts of a Successful
Innovator
By:
Peter Drucker
DOs:
Go out to look, to ask,
to listen...
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Socratic Questions
Socratic questioning is at the heart of critical thinking –
they enhance your critical thinking skills.
Socratic questions challenge accuracy and completeness of
thinking in a way that acts to move people towards their
ultimate goal...
More
At Its Best Listening Involves...
Effective Listening: The Bottom Line of Trust...
12 Rules of Effective
Listening...
Types of Listening...
To Listen Well You Must...
Effective Listening
Techniques...
The Tao of Listening...
Pretending Ignorance: Smart Is Dumb...
Asking Effective
Questions...
The Four Principles of
Natural Selling...
Selling with NLP: Eight Steps of Active Listening...

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