New Roles of an IT Leader
There is a growing need for IT to enable
Systemic Innovation: 7
ideal IT Architect and IT
Leader is not only accountable for IT function success and
business process transformation, but also adopts a more proactive
company-external focus and concentrates on using IT to drive
in pursuit of
stretch business goals.
work effectively with the rest of the company and enable business
innovation, IT leader needs to develop an environment within the IT function
conducive to innovation. IT function should aim to help the
new technologies to transform
business strategies and
and should proactively develop and scan the marketplace for innovative
solutions that can create
Benefits of e-Business
help the company invent and develop
new business models, IT leader must find the right
between two key roles:
balance is often challenging.
The Operator role is concerned with
business continuity, service quality, and cost containment, while the
Innovator role focuses on
sustainable competitive advantage, and new
Though these roles have somewhat conflicting drivers,
the IT leader can and must master and
them to help the company achieve
long term success.
Balanced Business System
Operational effectiveness and understanding the
are a precondition of being allowed to
and create new
business value by doing something new with ICT. These business
innovations may include technology infrastructure
improvements, business process
, services, and channels.
enabling the business to capitalize on the combination of
efficiency-improvement technology and
radical innovations, the IT leader can turn the IT function into a great
business innovation tool for the company.