Vadim Kotelnikov    

IT-powered Value Chain

Producing a Synergistic Effect for the Customer


Business e-Coach     


Modern IT-powered Value Chain Supply Chain Management Marketing and Selling Customer Service Customer Intimacy Customer Feedback Breakthrough Business Outsourcing Processes Virtual Teams Suggestion Systems Beta-Testing a New Product Business Intelligence Market Research e-Commerce ICT-powered Marketing Process Enterprise Customer Engagement Competitor and Market Intelligence Co-innovate with your customers and suppliers Modern IT-powered Value Chain



  Business Architect


IT/Business Alignment

10 Tips

  • Clearly define and articulate the benefits you expect from your system... More

Balanced Business System



Customer Engagement

Kore 10 Tips

Value Creation and Value Innovation

Information and communication technologies (ICT) enable enterprises create a greater value for their customers. This includes improvement of existing products and/or services as well as creation of radically new customer value.

Benefits of e-Business

How To Create Greater Value Online

Internet Revenue Models



Synergizing Similarities

Various technologies that were used separately can now be combined with the help of modern IT to produce a synergistic effect. For instance, modern IT allow you to make both online and offline business presentations more powerful by integrating videos and flash animations in a traditional PowerPoint presentation.

Combining Unusual

The vast majority of new ideas and innovations are not original but derived from something else. Most great ideas are synergistic combinations of other ideas. IT opened the doors to a new era of innovations and creation of higher customer value. By integrating ITs in practically any traditional business in an unusual and innovative way entrepreneurs can create a radically new product or service and thus, a new profitable market niche with little competition.

IT Leader: New Roles of a CIO

Business Communication

There are various IT-powered methods of business communication and customer engagement, including e-mails, web-based communication, presentations, web conferencing, video conferencing, reports, forum boards, and suggestion boxes.

Value Created by Social Networks

The Tree of Online Success

Cloud Computing

Unlike traditional software which is conventionally sold as a perpetual license with an up-front cost, Software as a Service (SaaS) providers generally price applications using a subscription fee. Another benefits is reduced IT support costs as hardware and software maintenance and support are outsourced to the SaaS provider.

ICT Trends: Market Shifts