Winning Customers



Marketplace Champions  Download PowerPoint presentation, pdf e-book

3 Common Traits


According to Mark Stevens, the author of Extreme Management



❶  Sense of Mission: recognizing that you and your people are on a mission to distinguish your company from competitors >>>

Surprise To Win: 3 Strategies Download PowerPoint presentation, pdf e-book

Blue Ocean vs. Red Ocean Strategy

Sustainable Competitive Advantage  Download PowerPoint presentation, pdf e-book

Guiding Principles: Why and How

❷  Focus on Innovation: recognizing that in every business function the most obvious way of doing things is probably not the most efficient approach; thinking outside the box in order to discover the way to stand out from the competition >>>

Creative Dissatisfaction

Value Innovation: Yin-Yang Strategies  Download PowerPoint presentation, pdf e-book

The Jazz of Innovation: 11 Guiding Principles

❸  Operational Excellence: making certain that all components of the business are linked on an operational basis; an environment that allows cross-pollination of ideas, extensive communication and collaboration among management, departments, and people across all functions and disciplines.

Continuous Improvement Firm  Download PowerPoint presentation, pdf e-book

Radical Improvement (Kaikaku): KoRe 10 Tips

Kaizen Mindset

Lean Enterprise: KoRe 10 Tips



Steve Jobs advice quotes

To turn really interesting ideas into a company that can continue to innovate for years, it requires a lot of disciplines.  >>>

Steve Jobs


Akio Morita advice quotes Sony

One of the reasons we went through such a remarkable growth period was that we had this atmosphere of free discussion.  >>>

Akio Morita


Konosuke Matsushita advice quotes

Company's vision must be driven by the aspirations of its customers.

Konosuke Matsushita


Larry Elison advice

All you can do is every day, try to  solve a problem and make your company better.

Larry Elison


Vadim Kotelnikov advice quotes

If you want to be successful, start with establishing the culture of love for customers. The rest will follow.  >>>

Vadim Kotelnikov