5 Basic Elements
create positive change and see
change as an
Leading, Not Managing
The amount of
change in organizations has grown tremendously over the past three
decades, and the rate of change will only accelerate in the next few
decades. No wonder change, and leadership through change, are foremost
Twenty-first century business change must
overcome overmanaged and underled cultures. Because management deals mostly
with the status quo and leadership deals mostly with change, in the next
century we are going to have to try to become much more skilled at creating
Granted, managing change is
important. Competent management is required to keep change efforts on track.
But for most organizations, the much bigger challenge is
leading change. Only leadership can blast through the many sources of
motivate the actions
needed to alter behavior in any significant way. Only leadership can get
change to stick, by anchoring it in the very
culture of the organization.
But leadership, Kotter1
stresses cannot be confined to one larger-than-life individual who charms
thousands into being obedient followers. Modern organizations are far too
complex to be transformed by a single giant. The leadership effort must have
support from many people who assist the leadership agenda within their
sphere of activity.
Kotter advises those who would
implement change to foster a sense of urgency within the organization. "A
higher rate of urgency does not imply everpresent panic, anxiety, or fear.
It means a state in which complacency is virtually absent.“...
So what separates
So what separates
extraordinary leaders from proponents of the status quo?
break the rules. Except, not in an arbitrary or capricious
way. When you look at examples of extraordinary leadership, like
the Founding Fathers of the United States or
Jack Welch of
GE, certain practices or principles become apparent.
To start, there is a
declaration of what the future will be. There is also a
purpose, something to stand for. And finally, there is a clearly
has been with the
since 1960. Having taken GE with a market capitalization of about $12 billion,
Jack Welch turned it into one of the largest and most admired companies in the
world, with a market value of about $500 billion, when he stepped down as its
CEO 20 years later, in 2000.
from Jack Welch
Although Jack Welch is "the celebrated
leader of a global manufacturer often noted for its technological prowess,
he has utilized a very human process to
through GE's vast organization. Having respect for the individual as a
pivotal force in
Welch created a model of exceptional performance every
can learn from...
A Leader's Mood: The Dimmer
Switch of Performance
Manage the Emotions of Change. Be particularly mindful of how you
manage emotions if your organization is undergoing change
– how you handle emotions during
these crucial times can help or hinder the change process.
It's a known fact that if the resistance to
change is emotional, it is the hardest form of resistance to overcome. As
the leader handling a change initiative, don't avoid the emotions that
accompany the change process. Set the mood and manage the emotions
– or they will manage you...
Keep People In The Know
empower others by keeping them "in the know," by keeping
them fully informed on everything that effects their jobs," says
Brian Tracy. "People want and need to feel that they are
“insiders,” that they are aware of everything that is going on.
There is nothing so demoralizing to a staff member than to be
kept in the dark about their work and what is going on in the
Give People Time To Digest
a New Idea...
Understanding What's Going On in the Real World...
A Clue to Successful Change Management...
and External Sources of Changes...
Five Drivers of Change...
Change Management Is Not Problem Solving...
Change Before You Have To...
Business with an Outsider's Eyes...
Create Change for Competitive Advantage...
Creating Change: Twin Strategies...
Creating Change: Steps to Establishing a New Balance...
How To Ask Searching Questions...
How To Make Big Changes...
for Dealing with Resistance to Change...
Make Quick Decisions...
Manage Organizational Change...
Employees to Embrace Change...
Tips for Setting and Communicating the Vision...
Beer's Formula for Leading Change...
Ability to Change...
Successful Change Efforts...