Attitude Is Infectious and Drives Behavior

Your attitude is the first thing people pick up on in face-to-face communication. Just as laughing, yawning, and crying are infectious, attitude is infectious. Before you say a word, your attitudes can infect the people who see you with the same behavior. Somehow just by looking or feeling, you can be infected by another person's attitude, and vice versa. When you are operating from inside a really useful attitude, such as enthusiasm, curiosity, and humility, your body language tends to take care of itself and sends out unmistakable signals of openness, says Nicholas Boothman, the author of How To Connect in Business in 90 Seconds or Less.





"A good marriage would be between a blind wife and a deaf husband." ~ Montaigne

Silence, listening and caring empathetically about the answers is a great conversation skill... More



Money Talks

"Money will say more in one moment than the most eloquent lover can in years," said Henry Fielding. Both in life and business, money speaks sense most people understand instantly. Just by looking at few digits they understand much more than by hearing tons of words. For instance, while bargaining with a street seller on the price, show s/him a banknote instead of articulating your offer, and s/he is more likely to accept your price.










The Tao of Communication

  • Yin (Receiving): Listening, understanding, being inspired...

  • Yang (Sending): Speaking, persuading, inspiring... More

Yin-Yang of Influencing People


10 Main Goals of Communication

❹  To inspire creativity, ideas, fresh thoughts and discoveries ... More

10 Rules of Effective Networking

  • Ask, don't talk... More

12 Effective Leadership Roles

  • Communicate openly and honestly; give clear guidelines; set clear expectations

  • Be willing to discuss and solve problems; listen with understanding; support and help... More

Managerial Communication

  • Informing: Communicate knowledge and information that people need in a way that they understand and can apply to their job... More




Benefits of Effective Communication

  • Achieves shared understanding

  • Directs the flow of information

  • Helps people overcome barriers to open discussion

  • Stimulates others to take action to active goals

  • Channels information to encourage people to think in new ways and to act more effectively

Effective Listening

Often we have too much difficulty listening to other people because3:

  • we "know" what we are going to hear;

  • we are seeking confirmation, not information;

  • what's being said is getting in the way of what needs be said... More

10 Rules of Effective Listening

By: Linda Eve Diamond

Rule #1: Stop Talking! You can't multi-task speaking and listening. If you're talking, you're not listening. This rule also applies to the talking inside your head. If you're thinking intently about what you want to say, you're not listening to what is being said... More


 Discover much more in the


The 10 Essentials of Effective Communication...

KFC the Three Aspects of Successful Communication...

Effective Interpersonal Communication...

Creating Rapport...

Major Barriers to Interpersonal Communication...

Taking the Preferred Styles Into Account...

Taking Different Perceptual Positions...

NLP Solutions: How To Prevent Misunderstanding...

The Tao of Effective Listening...

Persuading People...

Asking Effective Questions...

Effective Coaching...

Coaching By Questions...

Providing Feedback...

Business Communication...

Communication in the Digital Age...

Selling by Asking Questions...

Differentiating With Different Types of People...


"You can't not communicate. Everything you say and do or don't say and don't do sends a message to others." ~ John Woods

"If you say what you think, don't expect to hear only what you like." ~ Malcolm Forbes

"Knowledge speaks, but wisdom listens." ~ Jimi Hendrix

"A good listener is not only popular everywhere, but after a while he knows something." ~ Wilson Mizner

"A bore is a person who talks when you wish him to listen." ~ Ambrose Bierce

"Never mistake legibility for communication." ~ David Carson




Buddha teachings

From right thought proceeds right speech;
from right speech proceeds right action... More


Confucius advice

The superior man acts before he speaks, and afterwards speaks according to his actions.  >>>


Winston Churchill advice

If you have an important point to make, don't try to be subtle or clever. Use a pile driver. Hit the point once. Then come back and hit it again. Then hit it a third time − a tremendous whack.

Winston Churchill



Peter Drucker advice

The most important thing in communication is to hear what isn't being said.



Listen to what is not said... More

Psychology of Success

Mark Twain wisdom jokes

A good memory and a tongue tied in the middle is a combination which gives immortality to conversation... >>>

Mark Twain

Martti Vallila quotes

The power of the pen to change the world should not be underestimated, as words based on truth can conquer the forces of vested interests and their apologists.


USA flag





  1. Super Communication - the NLP Way, Russel Webster

  2. Understanding Body Language, Geoff Ribbens and Richard Thompson

  3. 101 Ways To Generate Great Ideas, Timothy R.V. Foster

  4. Simplicity, Bill Jensen

  5. Secrets of Power Persuasion for Salespeople, Roger Dawson

  6. How To Connect in Business in 90 Seconds or Less, Nicholas Boothman

  7. Corporate Coach eNewsletter, Issue No. 43, 26th January 2004, BREFI Group

  8. Communication is an Art, One-minute e-mail by Bruno Gideon

  9. Rule#1: Stop Talking!: A Guide to Listening, Linda Eve Diamond

  10. Executive Writing: American Style, Linda Eve Diamond, Marsha Fahey, Harriet Diamond