Vadim Kotelnikov advice quotes

Love breeds love. Love your customers, and they will love you back.

Vadim Kotelnikov

Vadim Kotelnikov, founder of 1000ventures - personal logo    Business e-Coach    Innompic Games icon

 

 

Loving Customer Relationships

There is wonderful dynamic synergy between lovers. A similar mutually beneficial dynamic synergy can and should be established between your business and your customers.

Build loving customer relationships. Love breeds love. Love your customers, and they will love you back... More

  Love for customer quotes Vadim Kotelnikov, differentiate from compeitors, photogram Irina, pigeons

 

Customer Experience Journey as a Love Story  

Customer Experience Management (CXM)

CXM is the process that companies use to oversee, track and improve all interactions with a customer during the entire customer journey.

It starts with empathizing with customers during the design thinking stage and co-creation of value innovations in partnership with customers during the entire value creation journey.

 

 

 

Vadim Koelnikov personal logo

Smart & Fast

Customer Success 360

 

 

 

 

 

Service-Profit Chain

Fail to leverage the service-profit chain, and you may fail your business. The service-profit chain is a powerful phenomenon that stresses the importance of people both employees and customers and how linking them can leverage corporate performance. A seamless integration of all components in the service-profit chain employee satisfaction, value creation, customer satisfaction, customer loyalty, and profit and growth links all the critical dynamics of top customer service,  helps approach customer relationships holistically and create dynamic synergy with customers... More

 

Customer Experience

Love Story

Management

Customer Relationship

Loving

CRM    Benefits

 

 

 

 

Customer Intimacy

Customer-focused and customer-intimate companies develop a new mindset a new way of doing business with new values, new vision, new strategies, new systems, and new structures. They are in the business of creating new value for their customer. They discover hidden customer needs and unsuspected problems, detect unrealized potential, and create a dynamic synergy with customers... More

 

Customer Insight

Listen To Your Customers

Empathise

Customer Feedback

 

 

Michael Dell advice

Listen to your customers and do your best to see the big picture. It's not enough to just respond piecemeal to your customer's problem Look beyond it to see its bigger potential.

Michael Dell

Dell Inc.

 

 

Vadim Koelnikov personal logo

Smart & Fast

Customer Success 360

 

 

 

 

 

Customer Partnership

Synergistic customer partnership is more than "putting customers first", or  finding mutually satisfactory solutions to shared problems, or beta-testing new products, or  a dedication to excellence in every sale or service encounter. It also requires commitment to forging long-term loving relationships that create synergies of knowledge, security, and adaptability for both parties... More

 

Involve Customers as Co-innovators

Innompic Games

United Nationals

United Innovators

 

 

 

Vadim Kotelnikov advice quotes

Love breeds love. Love your customers, and they will love you back.

Vadim Kotelnikov

Vadim Kotelnikov, founder of 1000ventures - personal logo    Business e-Coach    Innompic Games icon

 

 

 

 

Customer Success 360

PowerPoint slides
for teachers, trainers, speakers

all those who teach others how to achieve customer success

  Customer Success 360 Customer Value Proposition Service-Profit Chain Customer Intimacy Customer Care Customer Partnership Differentiation Strategies Creative Marketing Listening To Customers Observing People Creating Customer Value Value Innovation Branding Empathetic Marketing Engaging Customers Sell Benefits Closing the Deal Retaining Customer Customer Service Loving Customer Relationships Customer Satisfaction e-Coach Master of Business Synergies (MBS) Winning Customers Synergistic Marketing Synergistic Selling Vadim Kotelnikov Selling Is Problem Solving Emotional Marketing Customer Success 360