Information
technology (IT) enables enterprises create a
greater value for their customers. This includes improvement of existing
products and/or services as well as creation of
radically new customer value.
Virtual integration is an
IT-powered form of
value chain management. Under such a
system, the links of the value chain are brought together by informal
arrangements among suppliers and customers... More
Achieving the connected
enterprise is an evolutionary process necessary to
be competitive.
As part of a
digital transformation, using a connected
enterprise strategy allows a company to
harmonize people, processes and
technological operations while facilitating a
deeper level of collaboration.
By using
the Internet to
integrate your
value chain and share information beyond the
edge of the enterprise with its offices,
customers,
suppliers and other
value chain partners, you have the potential to
streamline
processes and increase
profitability significantly...
More
Various technologies
that were used separately can now be combined with the help of modern IT to
produce a
synergistic effect. For instance, modern IT allow you to make both
online and offline business presentations more powerful by integrating
videos and flash animations in a traditional
PowerPoint
presentation.
Start with engaging
your
employees. Employee engagement and customer engagement go hand in
hand – engaged customers are built by engaged employees.
Engaged
employees become brand ambassadors, reach out to customers
using social
media tools, close more deals, and contribute more to overall
customer satisfaction...
Unlike traditional
software which is conventionally sold as a perpetual license with an
up-front cost, Software as a Service (SaaS) providers generally price
applications using a subscription fee. Another benefits is reduced IT
support costs as hardware and software maintenance and support are
outsourced
to the SaaS provider.
Today, there is a great need for IT to enable
business innovation.
An ideal CIO is not only accountable for IT function
success and
business process transformation, but also adopts a more
proactive company-external focus and concentrates on using IT to drive
innovation and strategic advantage in pursuit of
stretch business goals.
To work effectively with the rest of the
organization and enable
business
innovation,
CIO needs
to develop an environment within the IT function that is conducive to
innovation...
