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Why Reward Systems?
The only way employees will fulfill your dream is
to share in the dream. Reward systems are the mechanisms that make this happen.
"However, reward systems are much more than just bonus plans and stock options.
While they often include both of these incentives, they can also include awards
and other recognition, promotions, reassignment, non-monetary bonuses (e.g.,
vacations), or a simple thank-you."5
"The journey is the reward," says
Steve Jobs.
You Get What You
Reward
The greatest management principle is
that the things that get rewarded get done. "You get more of the behavior you
reward. You don't get what you hope for, wish for or beg for. You get what you
reward."7
When your employees do hit the target
and meet a
stretch standard
you set for them, reward them immediately. Never stall. By doing this, you help
employees directly connect the reward with behavior and higher performance
they've attained.4 "Fail to reward the right behavior and you will
most likely get the wrong results."3
Stimulating Entrepreneurial
Environment
Your reward structures
providing "a high upside for the success, and at the same time a downside for
the failures help to encourage managers to stimulate an
entrepreneurial environment."5
Linking
Pay with Performance
Great managers
create heroes in each role and link pay with
performance. "They create broad bands for pay within each role. They
also create overlapping bands of pay to encourage people to assess their
strengths before moving to the next rung on the ladder. This means that a
great salesperson could earn much more than a new sales manager who is yet
to demonstrate performance in his role."6
Rewarding Idea Generation
Recognition and rewards are fundamental elements of any successful
Idea Management program. They
perform a number of important roles. Most programs now provide a mix of
corporate recognition, career advancement and trinket-style gifts...
More
Case
in Point
IDEO
IDEO's
compensation is very competitive. They have a profit-sharing bonus, which is
based on company profitability as well as on a specific studio's
profitability. IDEO Ventures offers additional reward opportunities. The
company work on so much great stuff that succeeds in the marketplace that it
makes sense for them sometimes to invest in their clients. They could put
money in if it's a startup or they could negotiate a royalty agreement with
a more established company on that product. An employee of IDEO receives X
number of points in any venture fund that opens after hiw or her start date.8
Two Guidelines for
Rewarding Innovative Behavior...
Effective Performance Measurement System: Key
Features...
Manager's Diagnostic Toolkit...
Measure-Management Companies...
Evaluating Corporate Performance: New Metrics...
Two Questions You Should
Ask Yourself...
Measuring
Productivity...
Six Sigma Tells You...
Measuring
Coach's
Effectiveness...
Benchmarking...
360 Evaluation and Feedback...
Enterprise Performance Management (EPM)...
Process Thinking...
Systems Thinking...
Case in Point
Intel
Corp...
Case in Point
GE...
Case in Point
Dell Computer Corporation...
Case in Point
Monsanto...
Case in Point
IDEO...

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