Entrepreneurial
Creativity
Entrepreneurial Creativity =
creativity ×
entrepreneurial action.
It is about coming up with ideas and converting
them into innovative business activities...
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The Business of Building
Relationships
As a business professional, you should ask yourself: "What
business am I in?". The answer is quite simple: if your business has
anything to do with people – and ALL businesses do – you are in the business
of building relationships.
"Some
people think that if they sell things, they are in the business of selling.
They aren't. They are in the business of building relationships – because
that's how you sell things. Those in management are also in the business of
building relationships, because that's how you get things done."1...
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Influencing People
In every organization and business activity,
influential people succeed and
non-influential people don't.
You cannot
influence someone unless he or she
likes you in some way. People are
motivated for their reasons, not
yours.
Rapport is the key to influence. Rapport and
influence start with acceptance of the other person's point of view, their
state and their
style of communication.
To influence you have to be able to appreciate and understand the other
person's standpoint. And these work both ways: I cannot influence you
without being open to influence myself...
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Selling By Coaching
Treat your prospective customer as
a player who wants to achieve extraordinary results. You are to help the
player win. Listen to words,
body language and
emotions to understand the player's
both conscious and unconscious needs....
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Negotiating
Negotiation
is the game of life and business, the lifeblood of
relationships, and a positive way of
structuring the
communication process.
Whenever you attempt to reconcile differences, resolve disputes,
manage conflict,
influence others, establish or improve
relationships you are negotiating...
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Making Effective Presentations
To communicate effectively, don't try to say all you know
–
say only what your audience needs to know. Sort out relevant data from a
huge amount of available input and convey only what helps your audience take
productive action. Turn data into information that has clear meaning and
relevance to your audience...
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Leadership
Leadership is the process of directing the behavior of others
toward the accomplishment of some common objectives.
Leadership is imperative for molding a group of
people into a
team, shaping them into a force that serves as a
competitive business advantage. Leaders know how to make people function in a
collaborative fashion, and how to
motivate them to excel their performance.
Leaders also know how to
balance the individual team member's quest
with the goal of producing
synergy – an outcome
that exceeds the sum of individual inputs...
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Inspirational Leadership:
10
Roles
Inspirational leaders
create an
inspiring culture
within their
organization.
They supply a shared
vision
and
inspire
people to achieve more than they may ever have dreamed possible.
They are able to articulate a
shared vision in
a way that inspires others to act.
People do what they have to do for a
manager. Inspired and
energized
people do their best for an inspirational leader...
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Results-based Leadership
Results-based leadership has relentless emphasis on results in the four areas:
-
Employee results
(employee satisfaction)
-
Organization results (learning,
innovation)
-
Customer results (delight target
customers)
-
Investor results (economic
value added)...
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Effective
Listening
When asked what they consider the single most important
factor for business success, many business leaders come up with
listening. Your cannot
establish trust and build
relationships if you cannot listen. "In selling, there is probably no grater
asset", says Mark McCormack, the author of What They Don't Teach You at
Harvard Business School...
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Entrepreneurship
Entrepreneur is a person who habitually
creates
and
innovates to build something of recognized value around perceived opportunities.
Entrepreneurship is first
and foremost a mindset. It
is the art of finding profitable solutions to problems. Every
successful entrepreneur, every successful businessperson has been someone
who's been able to identify a problem and come up with a solution to it
before somebody else did...
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5 Essential Strategies for Managing Up
There are five laws that you absolutely must follow if you have
any hope of creating, maintaining, and managing any productive relationship
with your boss...
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Emotional Intelligence
Emotional
intelligence (EQ) is a key to effective leadership. It refers to your capacity to recognize
your own feelings and those of others, for
motivating yourself, and for managing emotions well in yourself and in
your relationships. Emotionally intelligent leaders are more likely
to
achieve results and are effective in dealing with the complexity involved
in leading change and
organizational
transformation...
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Business Architect
Business architects develop the architecture and the
business
model for a business enterprise
and typically have the following role-specific responsibilities:
-
Create a new or improve the current
business model and business architecture
-
Develop and communicate a strategy for
relationships with other organizations and endeavors.
-
Develop business transition and
communication plans, and communicate the new business architecture...
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Leadership-Management Synergy
Leaders:
Provide
vision.
Managers: Provide resources.
►
Resulting synergy:
Employee empowerment...
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"Since most of us spend our lives doing ordinary tasks, the most important
thing is to carry them out extraordinary well." ~ Henry David Thoreau
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