Continuous Improvement Firm (CIF) CIF Implementation Kaikaku (Radical Improvement) Kaizen (Continuous Incremental Improvements) Customer-focused TQM Kaizen and TQM 3 Pillars of Kaizen Continuous Imprivement Culture: Japan vs. the West Vadim Kotelnikov Kaizen Best Practices CIF Best Practices Amazing Thinker Kaizen Implementation Principles Suggestion Systems 7 Conditions for Successful Implementation of Kaizen Strategt Kaizen Culture: 8 Elements Kaizen Continuous Imprrovement Firm (CIF): Mindset, Culture, Systems



Business e-Coach Business e-Coach

Since its creation in 2001, I has been improving Business e-Coach continuously both radically and incrementally. Due to this relentless improvement journey, Business e-Coach grew from a single website at to a synergistic family of sister websites satisfying diverse needs of their visitors.

e-Coach: 10 Success Lessons

Having synergized e-Coach and Cimcoin, we've started building a smart, joyful and interpreneurial e-world called CimJoy.. More

We've also developed a global networks of licensed trainers >>>

How To Create Greater Value Online

Business e-Coach Fun4Biz Suggestion System

Innovative IT-powered Fun4Biz suggestion system focuses on improving people. It’s all about attitude motivation, achievement, continuous growth, transparency, recognition and involvement... More




Success Stories Best Business Practices GE Work-Out

As Jack Welch began to recognize that employees were an important source of brainpower for new and creative ideas, he wanted to create an environment that pushes towards "a relentless, endless companywide search for a better way to do everything we do." The Work-Out program was a way to reduce bureaucracy and give every employee, from managers to factory workers, an opportunity to influence and improve GE's day-to-day operations, and reinvent continuously ever-more-effective ways of doing business.

At its core, Work-Out is a very simple concept based on the premise that those closest to the work know it best. When the ideas of those people, irrespective of their functions and job titles, are solicited and turned immediately into action, an unstoppable wave of creativity, energy, and productivity is unleashed throughout the organization. At GE, Work-Out "Town Meetings" gave the corporation access to an unlimited resource of imagination and energy of its talented employees... More

Success Stories Best Business Practices Dell Inc.

"To motivate an employee to think like an owner, you have to give her metric she can embrace," says Michael Dell, Founder of Dell Computer Corporation. "At Dell, every employee's incentives and compensation are tied to the health of the business. We explained specifically how everyone could contribute: by reducing cycle times, eliminating scrap and waste, selling more, forecasting accurately, scaling operating expenses, increasing inventory turns, collecting accounts receivables efficiently, and doing things right the first time. And we make it the core of our incentive program for all employees."6

"Constantly question – even the good stuff," advises Michael Dell. "There's no better way to improve. And don't try to cover up bad news or deny difficult problems. Time is everything – the sooner you deal with an issue, the sooner it's resolved."  >>>

Kaizen Mindset

Kaizen Culture: 8 Key Elements



Success Stories Best Business Practices Ford Electronic Manufacturing Corp.

The 80/20 Principle is used in many corporate quality management programs. In Ford Electronic Manufacturing Corporation's quality program that won the Shingo prize, just-in-time programs have been applied using the 80/20 rule (80% of the value is spread over 20% of the volume) and top-dollar usages are analyzed constantly. "Labor and overhead performance were replaced by Manufacturing Cycle Time analysis by product line, reducing product cycle time by 95%."  >>>

Success Stories Best Business Practices BBC

When Greg Dyke became director-general of the BBC in 2000 he went to every major location and assembled the staff. He did make any presentation. He simply asked employee a question. "What is the one thing I should do to make things better for you?" Then he listened. He followed this with another question, "What is the one thing I should do to make things better for our viewers and listeners?"

Success Stories Best Business Practices Toyota

Toyota’s global competitive advantage is based on a corporate philosophy known as the Toyota Production System. The system depends in part on a human resources management policy that stimulates employee creativity and loyalty but also on a highly efficient network of suppliers and components manufacturers... More

The Toyota Way: 14 Principles

Success Stories Best Business Practices Inland Empire Health Plan (IEHP)

The IEHP Team Culture supports a system to provide the best health care possible to people who need IEHP's collective support.

Below are the highlights that create and maintain the IEHP Team Culture:

  • Constantly strive to improve everything you do, every process you are involved in, everything you touch... More

Success Stories Best Business Practices AVIS

In 1963, Avis Rent A Car System, Inc. debuted a new advertising campaign that featured a brand-new tagline – "We Try Harder." For Avis, the tagline is more than a slogan – it has become part of the fabric of the company that both reflects and influences corporate values values and business decisions... More

Success Stories Best Business Practices

Maintaining and improving operational efficiencies is the key to sustainable competitive advantage of The ability to offer shopping convenience, ease of purchase, speed, decision-enabling information, a wide selection, discounted pricing, and reliability of order fulfillment are all tied directly to the company's logistical competencies... More

Success Stories Best Business Practices "Great Game of Business"

Jack Stack, the President and CEO of engine rebuilder SRC Corporation, developed an employee-empowerment program known as the "Great Game of Business." Two of its tenets are:

  1. We want get rid of the "employee" mentality. Each person thinks and acts like an owner.

  2. We want to create and distribute wealth. Productivity improves as employees work to create an organization based on continuous improvement and on helping one another... More

Success Stories Best Business Practices Fidelity Investments

At Fidelity Investments commitment to Kaizen is reflected in its performance management and compensation systems. Each fall, Fidelity companies establish business goals for the coming business year. These goals are tiered through the company's various divisions down to the individual manager level. Many of these goals are focused on improvements in existing products or processes... More